Trust & safety
Built around proof and approval.
Trust is the main product. Customers are not only paying for shopping; they are trusting a person to choose, verify, and buy on their behalf.
🪪
Shopper verification
ID, address proof, phone verification, reference checks, and market knowledge checks before assigning work.
📸
Live proof
Photos/video of product, shop, price, packaging, bill, and handover whenever needed.
✅
Approval record
Maintain customer approval for product, price, and final purchase before buying.
💳
Transparent charges
Separate product cost, service fee, packaging fee, and partner delivery fee.
📦
Safe handover
Handover proof to delivery partner or customer helps reduce dispute and confusion.
🚫
Restricted items
No illegal, unsafe, prescription-only, age-restricted, or unclear items without legal compliance.
Policy line: “No approval, no purchase.”
Customer trust checklist
- Show product clearly before buying.
- Confirm final price and service fee.
- Share defects or shop limitations honestly.
- Send bill or proof wherever possible.
- Confirm delivery partner handover if delivery is needed.