Full process
One process for customers, shoppers, and operations.
This page explains the full workflow so users know what to expect and shoppers know how to do their job.
Request
Customer shares item, market, budget, reference photo, quality notes, and delivery location.
Assign
ShopprOnCall assigns a verified shopper based on market knowledge and availability.
Visit
Shopper reaches the market and explores stores/options based on customer need.
Approve
Customer sees photos/video, compares options, confirms final item and price.
Buy & handover
Shopper buys, packs, shares proof, and hands over to customer or delivery partner.
Customer communication script
Before visit: “Please share product details, budget, and preferred market.”
During visit: “I am showing 3 options. Please confirm which one you like.”
Before purchase: “Final item is ₹__. Service/delivery charge is ₹__. Shall I buy?”
Shopper proof checklist
- Market arrival photo or location update.
- Product photos/video close-up.
- Price confirmation.
- Customer approval screenshot/log.
- Bill and handover proof.